faq

Frequently Asked Questions

Find answers to frequently asked questions concerning our file conversion tool. Please do not hesitate to contact our support team with any further questions.

How is the file conversion tool used?

Just drag and drop your file into the upload field, choose the output format you want, and click Convert. After a short wait for the conversion to finish, download your file.

Which file types are accepted?

Among the many file formats we support are common ones for documents, photos, audio, and video. To view the complete list of supported formats, consult our format list.

Can I convert files larger than a certain size?

Although there isn't a hard limit on file sizes, processing times may increase for very large files.Try lowering the file size or contacting our support staff for help if you run into any problems.

How much time does it take to convert a file?

The majority of conversions are finished in a few seconds. Depending on the file size and format, the precise time may change.Our goal is to process all files quickly and effectively.

How safe is my information?

Data security and privacy are our top priorities. To protect the privacy of your information, we automatically remove uploaded and converted files after processing them in your eyes.

Do the conversions cost nothing at all?

Yes, there is no cost associated with any of our conversion services. We make money from Google Ads, which enables us to upgrade and maintain our platform at no additional expense to you.

Does using the service require that I create an account?

No, creating an account is not required. You can instantly convert files using our platform without having to register or log in.

Can I convert more than one file at once?

Our tool currently handles files one at a time. In the future, we hope to extend this functionality to enable batch conversions.

What occurs if the conversion is unsuccessful?

If a conversion doesn't work, try uploading the file again or using a different browser. For more help, get in touch with our support staff if the problem continues.

Can I use my mobile device to convert files?

Yes, you can convert files while on the go thanks to our platform's mobile friendliness and support for file conversions on smartphones and tablets.

What should I do in the event that a conversion error occurs?

Try reloading your file and refreshing the page if you run into an issue. Please refer to our FAQ section or get assistance from our support staff if the issue continues.

Is the service available offline?

No, because the conversion process happens on our servers, our file conversion service needs an internet connection. To use our tool, please make sure you have an internet connection.