faq

Frequently Asked Questions

Discover answers to common questions about our file conversion tool. For any additional inquiries, don't hesitate to contact our support team.

How do I use the file conversion tool?

Simply drag and drop your file onto the upload area, select your desired output format and click Convert. Wait a few moments for the conversion to complete, and then download your file.

What file formats are supported?

We support different file formats, including popular types for documents images, audio, and video. Check our format list to see the full range of supported formats.

Is there a limit to the file size I can convert?

There is no strict limit on file size, but very large files may take longer to process.If you encounter any issues, try reducing the file size or reaching out to our support team for assistance.

How long does it take to convert a file?

Most conversions are completed within a few second. The exact time may vary depending on the file size and format.We strive to provide fast and efficient processing for all files.

How secure is my data?

We prioritize your privacy and data security. Files are processed in your eyes, and we automatically delete uploaded files and converted files to ensure your information remains confidential.

Are the conversions completely free?

Yes, all our conversion services are completely free of charge. We generate revenue through Google Ads, allowing us to maintain and improve our platform without any cost to you.

Do I need to create an account to use the service?

No, you don’t need to create an account. Our platform allows you to convert files instantly without any registration or login.

Can I convert multiple files at once?

Currently, our tool processes one file at a time. We are working on expanding this feature to allow batch conversions in the future.

What happens if the conversion fails?

In the rare event that a conversion fails, try re-uploading the file or using a different browser. If the issue persists, contact our support team for further assistance.

Can I convert files on my mobile device?

Yes, our platform is mobile-friendly and supports file conversions on smartphones and tablets, allowing you to convert files on the go.

What should I do if I encounter an error during conversion?

If you encounter an error, try refreshing the page and re-uploading your file. If the problem persists, please check our FAQ section or contact our support team for help.

Can I use the service offline?

No, our file conversion service requires an internet connection as the conversion process takes place on our servers. Please ensure you are connected to the internet to use our tool.