support
Contact Us
Do you need help or have questions? We are available to assist you! If you have any questions or concerns, get in touch with our support staff.
Support & General Inquiries
For general inquiries or assistance with our service, send us an email.
Our goal is to reply within 24 hours.
Email: sync@transfonic.com
File Conversion Issues
Are you experiencing issues with a file? Tell us about the problem and the type of file. Screenshots are useful!
During support hours, file-related questions are given priority.
Email: sync@transfonic.com
Feature Requests & Feedback
Do you need help with a new file format or have an idea? We would be delighted to hear it.
Every week, we go over all feature requests; we appreciate your input on how we can get better!
Email: sync@transfonic.com